We try to carry out your assessment within 28 days, but users may need to wait longer.
The social care practitioner will assess your needs and explore what your family, friends and local community can do to help. Your assessment might take place over the phone, virtually or someone may visit you
The social care practitioner will talk about things you or your carer are worried about. You can also tell them about any new worries during the chat conversation.
Some things you may want to think about in preparation are how you manage day to day routines and activities such as:
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Washing
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Dressing
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Maintaining health and keeping active
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Accessing the local community
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Managing your home
You're welcome to have a carer, a family member or friend with you during the assessment process. In some circumstances, support can be provided to help you to understand the process.
As a public service, we follow the rules set by the government in the Care Act 2014 to decide if you need our help with care and support. If you don't need our help, you might have to pay for any care you receive, depending on your financial situation.
When assessing eligibility for care and support, we carefully consider your needs and how they impact your daily life, in line with the Care Act 2014 guidelines. This includes looking at your ability to manage daily activities like washing, dressing, and maintaining your home. If you meet the criteria, we may offer short-term reablement to support your independence. If you're not eligible, we'll assess your financial situation to determine any costs for care. Our goal is to help you live safely and independently, ensuring you receive the appropriate level of support.
As part of your assessment, we will see if we can help with some short-term support to become more independent, which is known as reablement.