Section 9: Shaping the market

Shaping the market 

We wish to work with housing and care providers that can deliver the following:

• Workforce: Well trained and skilled staff who promote and value diversity and can deliver enhanced care, support, and accommodation-based services.
• Person Centred and Outcome Focussed Care and Support: Work with providers who are registered with the Care Quality Commission where necessary and who can evidence that they have the skills, knowledge, and experience to deliver service models that are person centred and outcomes focussed.
• Independence: Work with providers who have experience of empowering people and giving them the opportunity and confidence to maintain, learn or relearn and regain skills that keep them as independent as possible and to stay in their own homes for as long as possible.
• Service Transformation: Work with providers that are focussed on driving service transformation and share our vision of delivering high performing, highly personalised services that are value driven.
• Community Integration and Partnerships: Deliver services that are focused on maximising locality-based assets and have made connections with community and voluntary organisations, and commission providers that reach out to the local community, sharing assets and enhancing community interaction.
• Health and Wellbeing: Commission providers who are registered with the Care Quality Commission where necessary and who strive to deliver good health and wellbeing outcomes for service users and have policies and practices in place that address the local barriers experienced across different communities within Staffordshire.
• Investing in Professional Development: Commission from providers who are well equipped to deliver the services required and have access to ongoing professional development, encouraging continuous learning, mentorship programs, and leadership training to empower staff at all levels to meet the evolving demands of their roles