What will be in the written top-up agreement?

The written agreement must include the following:

• The amount of the top-up payment.
• The amount of the person’s personal budget.
• How often payments must be paid.
• To whom the payments must be paid – this should normally be the council as they must have oversight of all top-up payment arrangements as they are ultimately responsible for the full cost of care should the top-up arrangement break down.
• The consequences should you be unable to continue to make a payment - this could include moving the person receiving care.
• The effect of any increases in charges made by the provider.
• The effect of any changes in the financial circumstances of the person paying the top-up. Other information If you or your family have any other questions about your rights to choose accommodation please talk to your social care practitioner.

Information on paying for care is available on our funding the cost of care pages. 

If you wish to find out more about Top Up payments please talk to Staffordshire Cares 0300 111 8010.