Is the person at risk of immediate harm?
If you believe the person to be at risk of immediate harm, this must be reported to the police on 999 or 101.
If you think someone who has care and support needs is being abused or you think their safety is at risk, then it is important to report your concerns to us by calling the number below.
You must never assume that somebody else will recognise and report what you have seen or heard.
Where a crime has been committed or if you're worried about someone's immediate safety, contact the police by dialling 999.
To report concerns about an adult please contact us:
Monday - Thursday* 8:30am - 5pm
Friday: 8:30am - 4:30pm
*Excludes Bank Holidays
A trained member of staff will be available between 8:30am - 5:00pm, Monday-Thursday and 8:30am - 4:30pm on Fridays (excluding Bank Holidays).
This number is to refer concerns about abuse of an adult. If you have other welfare concerns for an adult please contact Staffordshire Cares.
Out of hours
If you have a concern about the safety of a vulnerable adult and need to report it overnight, over a weekend or on a Bank Holiday, contact the Emergency Duty Service:
For further guidance on reporting abuse of an adult please see the Staffordshire and Stoke on Trent Partnership Adult Safeguarding Board website.