Public voice

Consultation and engagement plays a key role in what we do. We regularly consult with residents, stakeholders, businesses and other interested parties on our priority areas of the economy, health and safety. This helps us to understand how we are performing and where we need to improve.

When undergoing organisational change, we also seek to understand if our proposals are right, to gauge their impact and to identify alternatives before decisions are made. We also engage with our partners, stakeholders and other interested parties, working together to implement sustainable solutions.

We specialise in research design, analysis and reporting of results. And we also offer advice and guidance on research sampling, methodologies and design. This helps us to encourage high quality research across all of Staffordshire.

We undertake a wide range of qualitative and quantitative primary research and work with our colleagues, partners and private research companies to deliver this. These include surveys, telephone interviews, street interviews and focus groups.

This means more than just surveys, focus groups and other traditional methods of public engagement. All of these are useful as part of a toolkit of methods for obtaining the views of the people of Staffordshire. However, there are many other ways to hear and respond to the voice of the public that we are keen to develop.