Applications to the Home Upgrade Grant Scheme (HUGS) programme have now closed.
The next Warmer Homes Programme, ‘Warm Homes: Local Grant’, is due to launch in Summer/Autumn 2025 and will be open to both properties who are on or off gas. You can pre-apply now and register your interest with Community Home Solutions. Further details will be shared as soon as possible.

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Staffordshire Warmer Homes is a scheme run by Staffordshire County Council, in partnership with district and borough councils. Our goal is to combat fuel poverty across the county and help residents to heat their homes for less using greener and more energy efficient solutions.

We are currently working in partnership with Community Home Solutions to help eligible residents access a Home Upgrade Grant and to manage the customer journey throughout the process.

Our Partners for our existing projects include:

community home solutions EEC energy logo Broad Oak Home - Here to make you smile

External Wall Insulation and Internal Wall Insulation concerns

Staffordshire County Council are working with The Department for Energy, Security and Net Zero (DESNZ), following recent media coverage which highlighted issues within retrofit works on solid wall insulation delivered by other Government schemes, such as the Great British Insulation Scheme or ECO4 (Energy Company Obligation), which do not meet national standards.

Staffordshire County Council and their partners are supporting DESNZ, checking installations carried out through the current Home Upgrade Grant (phase 2) to ensure there are no faults on works carried out. There have been no concerns raised with our scheme and our providers are fully accredited. We are carrying out additional checks on properties to ensure residents remain happy with the works they received.

If you have received external (solid) wall insulation or internal wall insulation through Staffordshire Warmer Homes and wish to speak to someone about any concerns or want additional information, please contact our partner, Community Home Solutions, by calling 0115 718 1822, or alternatively by visiting their website

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What solutions are available?

Air Source Heat Pumps

The pump pulls in air from outside, then uses it to heat a special refrigerant liquid. As it warms up, the liquid turns into gas.

This gas is compressed to increase its temperature – and provide lots of lovely heat for your home.

Will include smart heating controls for you to easily control the temperature in each room.

If you already have a gas connection, we may be able to offer you a hybrid gas boiler/air source heat pump. If you are not currently connected to the gas network, you may be offered a full air source heat pump.

Loft Insulation

A material that is placed between the roof and the ceiling of your house to stop heat from escaping.

External Wall Insulation

Two layers of material are used - one to offer insulation, and an outer layer of mineral or synthetic render to protect against weather and provide a decorative finish.

Cavity Wall Insulation

Insulation materials are inserted in the gaps between the two sets of thin walls on the outside of a house.

Solar PV

More commonly known as Solar panels. The panels convert energy from the sun into electricity to be stored and used.

Under floor insulation

Under Floor Insulation (UFI) is when a layer of insulated material is installed under the floorboards but above either concentrate or timber wood.

People we have helped in previous projects

Other projects you may be interested in

ECO4 Funding

Energy Company Obligation (ECO)

The Energy Company Obligation (ECO) is a government energy efficiency scheme in Great Britain to help reduce carbon emissions to tackle fuel poverty.

Through the ECO4 scheme, if your home is off-gas you could receive energy efficiency upgrades such as:
insulation, solar panels, an air source heat pump and heating systems. If your home is on-gas you could receive insulation and boiler upgrades.

You could be eligible if you have a gross annual household income below £36,000 or have someone in the household with a means tested benefit or long-term illness such as: cardiovascular problems, respiratory issues, limited mobility or weakened immune system.

GBIS Funding

Great British Insulation Scheme (GBIS)

The Great British Insulation Scheme is a new government energy efficiency scheme. It is designed to deliver insulation improvements to the least energy-efficient homes in Great Britain, to tackle fuel poverty and help reduce energy bills.

Did you know that 25% of heat is lost through an uninsulated loft and 35% through uninsulated walls? Insulation is a great way to reduce your energy bills and make your home warmer.

Through the GBIS scheme you can receive either loft insulation or cavity wall insulation free of charge. You qualify if you live in council tax band A-D.

Community Home Solutions is one of the providers of measures locally for both ECO4 and GBIS. If you are not eligible to receive help through the Home Upgrade Grant, Community Home Solutions will be able to advise if you are eligible for either ECO4 or GBIS. If you are unsure, please apply!