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What if my card is refused?

Question:
What if my card is refused?
Answer:

Cards are not refused by Staffordshire County Council, they are refused by your bank.

There are many reasons why this may happen, but please contact your bank directly and they will be able to tell you why you couldn't use your Card. 

Should you find that a 3DSecure transaction is rejected, please contact your card issuing bank.

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