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Changes in Adult Social Care Demand

  • COVID-19 has had a significant impact on people receiving and providing adult social care.
  • Demand for new assessments has increased when comparing 2019/20 to 2020/21.
  • Increases in support experienced not only via First Contact, but also directly into main providers.
  • Demand also increased, not only from people living in the community, but also those being discharged from hospital.

New assessments – April 2019 to April 2021

Changes in Adult Social Care Demand1

Source:  Staffordshire County Council, Operational Intelligence & Performance Team

In addition, there is an evident shift in the types of adult social care support being provided.

  • Overall numbers of long term service users has fallen.
  • More specifically nursing and residential service users have remained below pre COVID-19 levels. In contrast community users are showing an upward trend, with home care service users now at a rate above pre-COVID-19 levels.

Nursing/Residential care

Changes in Adult Social Care Demand2

Community care

Changes in Adult Social Care Demand3

 

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