Our use of cookies

We use strictly necessary cookies to make our site work. These cookies enable core functionality such as security, network management, and accessibility. The cookies collect information in a way that does not directly identify anyone. For more information on how these cookies work please see our privacy policy.

To agree to our use of analytical cookies, click the 'Accept cookies' button. No, give me more information.
Accept cookies Reject analytical cookies Manage cookies
 

Report an instance of missed care

You can use this form to report missed care (home care, day service, transport) that you have received an invoice for – please note that if you have informed us of any cancelled or missed care, we will use this information to see if any changes need to be made to your next invoice, as this does not always result in a reduction of cost.

If you are not able to complete the form yourself, please contact Staffordshire Cares who will complete the form on your behalf on 0300 111 8010.

If you have any questions about your invoice – please see our Frequently Asked Questions

  • Client Details
  • Client name:
  • Care Provider Details
  • Details Of Missed Care
  • Was this a full or part day? If part day please indicate duration of call missed below:
  • Reason why call was missed
  • Do you wish to report further instances of missed care?

There are no results that match your search criteria